Frequently Asked Questions

Answers to commonly asked product purchase questions.

The following FAQ is related to purchase questions only. For Maps Builder product functionality questions (FAQs) please view the plugin FAQ documentation. Need help? Be sure to visit our support forums for answers to your questions!

What is WordPress?

WordPress is a free content management system (CMS) that makes creating and maintaining websites easy through an intuitive online interface. All our plugins require WordPress to function and will not work otherwise. Once WordPress is installed on your web hosting platform with your domain pointed to it properly, all you then need is a computer and Internet connection to edit your website and begin using any of our high-quality WordPress plugins. 

For more information about WordPress and to download it today, go to

How do I get Support?

We provide support for Maps Builder (free) within the WordPress Plugin Directory Support Forum for all free plugin version users.

Users with an active Maps Builder Pro license receive Priority Support within the Support Forum here. Priority support means you can expect fast and thorough responses and the willingness to go the extra mile from our friendly support team.

Where is the plugin documentation?

We pride ourselves on our Documentation, and we have an ever-growing library of articles, resources, tutorials and more all dedicated to Maps Builder.

Find our Documentation here.

What is the refund policy?

Should you not like the plugin (and we know you will!), we will refund your purchase within 30 days.

Read our Refund Policy Here.

What's the difference between the Free version and the Pro version?

There are a number of important features and functional differences between the free and Pro versions of Maps Builder. First, Maps Builder Pro has a lot more features and is fully supported and documented by our team. As well, active license holders get to the front of the queue every time. To view a full functional breakdown please visit the Maps Builder Pro product page.


Ready to get started?

Great! First, head over to WordImpress and select the number of licenses you need.
Once you checkout you'll be provided all the files and access to priority support.